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    Discussion in 'General Chat' started by masoven4u, Jul 30, 2012.

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      Jul 30, 2012
    1. masoven4u

      masoven4u Well-Known Member

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      Anyone know how to get in touch with HSBC customer services from abroad? Can't phone as phone is cut off and they don't seem to have e-mail contact details for customer service. They've decided to block my card so now I can't order anything online, was hoping to order some chicken from WG and have it delivered the day after I get back
       
      masoven4u, Jul 30, 2012
      masoven4u, Jul 30, 2012
      #1
      2. Jul 30, 2012
    2. xenogent

      xenogent Well-Known Member

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      HSBC

      Don't think you can unless you call them to prove its you that's made the transaction.

      I would assume that they have blocked your card just to make sure you've not had your details stolen and someone else using your card
       
      xenogent, Jul 30, 2012
      xenogent, Jul 30, 2012
      #2
      3. Jul 30, 2012
    3. adabook

      adabook Well-Known Member

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      HSBC

      Fvck sake! Gonna have to wait until I get back home then, I ordered some protein Sunday night so I guess it's that that's triggered it. Very annoying, no access to my own money
       
      adabook, Jul 30, 2012
      adabook, Jul 30, 2012
      #3
      4. Jul 30, 2012
    4. alomjabpd

      alomjabpd Well-Known Member

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      HSBC

      Try it and see. Halifax blocked my card before and I was able to fix it over the phone. Just phone the UK number and put +44 infront of it.
       
      alomjabpd, Jul 30, 2012
      alomjabpd, Jul 30, 2012
      #4
      5. Jul 30, 2012
    5. baletki

      baletki Well-Known Member

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      HSBC

      Phone number is on the back of the card
       
      baletki, Jul 30, 2012
      baletki, Jul 30, 2012
      #5
      6. Jul 30, 2012
    6. jailynn24hb

      jailynn24hb Well-Known Member

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      HSBC

      He can't call he's mentioned fella.
       
      jailynn24hb, Jul 30, 2012
      jailynn24hb, Jul 30, 2012
      #6
      7. Jul 30, 2012
    7. Raleoxilevz

      Raleoxilevz Well-Known Member

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      HSBC

      Get a phone card and use a telephone box!!
       
      Raleoxilevz, Jul 30, 2012
      Raleoxilevz, Jul 30, 2012
      #7
      8. Jul 30, 2012
    8. crormaSoila18

      crormaSoila18 Well-Known Member

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      HSBC

      Can you not call from a hotel or payphone?

      Or as your internet is working why not try making a Skype phone call to them?
       
      crormaSoila18, Jul 30, 2012
      crormaSoila18, Jul 30, 2012
      #8
      9. Jul 30, 2012
    9. parnassto

      parnassto Well-Known Member

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      HSBC

      Does this help?

      Existing customer

      08457 404 404

      (textphone 08457 125 563)
      8am to 10pm every day

      From outside the UK, call us on +44 1226 261 010 (textphone +44 207 088 2077)

      Or come and see us
       
      parnassto, Jul 30, 2012
      parnassto, Jul 30, 2012
      #9
      10. Jul 30, 2012
    10. emininojiq

      emininojiq Well-Known Member

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      HSBC

      I think OP should go for option E

      Or come and see us
       
      emininojiq, Jul 30, 2012
      emininojiq, Jul 30, 2012
      #10
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